Meet our 5-star Customer Succes Team.
From onboarding to product training to providing support 7 days a week. Our Customer Success Team is here to ensure your success.
Always available.
Without an hourly rate.
Work on the transition at your own pace with the help of our clear checklist, and our onboarding specialists.
Live with Booking Experts, but running into something? No stress. Our support is there for you 7 days a week, 365 days a year.
Whether you want to learn the basics or delve into a specific topic? We offer both knowledge deepening and knowledge broadening training courses.
You set the pace during going live.
Our Onboarding Specialists will help you land the BEX Reservation System as well as possible in your organisation.
Do you want to be live within a week? That is possible. Do you prefer to take a little more time? No problem. Together we will work through the checklist so that you are completely ready.
- BEX Checklist - Work step by step towards going live
- Committed Onboarding Specialist
7 Days a week support.
It is important to us that you can always move on as quickly as possible. BEX PMS helps you move forward, and that includes fast and high-quality support. So whether you have a question about the planning board, prices or links? You are always helped quickly.
- Your questions answered within 20 minutes
- 97% happiness score
Get the most out of Booking Experts.
Want to get even more out of Booking Experts? We got you. Take advantage of the in-depth themed trainings or general receptionist trainings we provide several times a year and become a true expert.
- Training on location
- In-depth thematic training as well as general receptionist training
Ready for the future with BEX Academy.
The BEX Academy is ideal when you want to quickly induct new colleagues or are just starting out with Booking Experts. All basic training courses are available online and can be followed and retrieved at your convenience.
This academy is also followed on numerous different MBO tourism courses and concluded with an official certificate. The receptionists of the future are ready.
- Your own login with substantive training courses
- Available to every employee
Let’s increase hospitality together
Discover how Booking Experts is the best way to manage your hospitality business.