Booking Experts provides powerful software solutions for companies in the hospitality industry. But who exactly benefits from our services—and what does our product portfolio include?
Booking Experts combines cutting-edge software development with in-depth expertise in the holiday park and camping - an ideal foundation for delivering the best solution in the market.
Over the years, our system has evolved continuously, with new products and features added—now supporting various sectors across the hospitality landscape, including:
Our software is designed to meet the specific needs of campsites – with the goal of enabling direct bookings, streamlining processes, and minimizing administrative workload.
Guests love to choose their favorite spot themselves – and our interactive map view makes that possible. During the online booking process, pitches can be selected and booked directly via the map, enhancing the booking experience and reducing unnecessary inquiries.
Manual tracking of electricity, water, or gas usage is a thing of the past. Our system can automatically read meter data and calculate the actual consumption directly within the booking. This ensures transparent billing and significantly reduces administrative workload.
Thanks to license plate recognition, the barrier opens automatically for arriving guests who have checked in online. This fully automated check-in process not only saves time at reception, but also ensures a smooth start to the holiday – without waiting times or paperwork.
Our intuitive distribution management keeps pricing and availability in sync across all connected booking channels. Whether it’s direct bookings via your own website or external platforms like Booking.com or Camping.info – the system keeps everything up to date in real time and helps maximize occupancy.
"Booking Experts won us over with its intuitive back office. Our receptionists can quickly register walk-ins and spontaneous arrivals, which significantly reduces administrative effort."
- Franziska Salzmann, Wildwood Camping
Compared to pure campsites, holiday parks have more complex requirements for a PMS, as they manage not only pitches but also a diverse mix of accommodations including rental units and additional services such as entertainment, swimming pools, or gastronomy.
Whether it’s a pitch, mobile home, or luxurious glamping tent – holiday parks offer a wide range of accommodations. With the BEX PMS, this variety can be managed clearly and efficiently. You can categorize by type, features, and specific attributes like “pet-friendly” or “accessible.” This helps staff stay organized and ensures guests find exactly what they’re looking for.
More and more guests want to choose not only their pitch, but also their accommodation. With the integrated map view, that’s easy – simply select the preferred location and book. Filters for size, proximity to the playground, or private sanitary facilities create a personalized booking experience. Group bookings can also be coordinated more easily this way.
A PMS for holiday parks must handle common scenarios such as changeover days, minimum stays, or booking gaps. Our software automatically identifies available time slots that fit and helps maximize occupancy. At the same time, it remains flexible enough to accommodate special requests or last-minute changes – saving time and ensuring smooth processes at reception.
From occupancy to revenue – all key figures are instantly available with the right PMS. Holiday parks benefit from clear reports that support strategic planning. Because only those who understand their numbers can make informed decisions.
Cleaning accommodations, legionella checks, preparing bread delivery bags, or repairing damages – it’s all part of daily life at a holiday park. With our integrated to-do module, no task gets overlooked. Different teams can be managed easily and automatically – whether it’s recurring or one-time tasks. Even external service providers can be granted access to the to-do module.
"The ability to automate recurring tasks, create to-dos, and assign them to staff automatically is a rare feature among other booking systems."
- Henry Icks, Wilsumer Berge
Businesses that operate multiple locations – whether holiday parks, hotels, or campsites – face their own unique set of challenges. Different sites, teams, booking flows, and guest profiles all come together. This is exactly where our cloud-based, multi-property-capable PMS provides the ideal solution. With Booking Experts, all locations can be centrally managed – without sacrificing on-site flexibility.
A centralized system allows for the management of pricing rules, booking policies, and more across all locations. At the same time, each site can be customized individually – with its own accommodation categories, activity schedules, or cleaning plans. This maintains each park’s or property's unique identity while streamlining administrative tasks. The result? Time savings and consistent processes.
Thanks to the multi-property structure, there's no need to log in and out of different systems. Employees in central roles (such as marketing, revenue management, or accounting) have access to all sites – with clearly defined roles and permissions. Everything happens within one system, just a few clicks away.
Managing multiple locations generates a lot of data – and our system lets you keep it organized. Whether you need individual reports per site or combined insights across all properties, you can access key metrics like occupancy, revenue, booking sources, or guest profiles in just a few clicks. This supports strategic decisions and helps identify growth opportunities.
One major advantage of a multi-property PMS is the ability to standardize processes. Check-in procedures, cancellation policies, or automated emails can all be defined across sites. This ensures a consistent brand experience – no matter which location a guest books. It also results in more professional communication and fewer errors.
Manage all pricing and availability from one central place – per location, per accommodation type, or across booking channels. Thanks to the integrated channel manager, changes are automatically pushed to OTAs. Targeted pricing strategies per region or location are also possible. This gives you full control – with minimal effort.
“For our expansion plans, a PMS with multi-property functionality was essential – and with Booking Experts, we found exactly the right solution.”
Franziska Salzmann, Wildwood Camping
In small hotels, everything happens at once – greeting guests, preparing breakfast, handling reservations, managing room schedules. That’s exactly where our smart property management system (PMS) comes in. It simplifies daily tasks, automates repetitive work, and still leaves room for personal service. Booking Experts was built to support exactly this kind of hotel operation.
Whether it's a direct booking, a phone reservation, or one through a portal – all reservations flow into one central system. You can instantly see who’s arriving when, which rooms are available, and where there’s capacity. With an intuitive planboard, even temps or new staff can find their way around quickly. That means more time for what really matters: your guests.
With Booking Experts, invoices, payments, and reports are generated and stored automatically. Thanks to the extensive statistics module, you always know how many rooms are occupied, which channels perform best, and how your revenue compares to last year. This transparency helps you make smarter decisions – no spreadsheets required.
Send the right message at the right time – before arrival, during the stay, and after departure. Share helpful information, remind guests of their check-in time, or send a thank-you message after check-out. It feels thoughtful and leaves a lasting impression – without adding to your workload.
Adjust your room prices easily based on seasons, events, or last-minute availability. Set your rules once – the rest runs automatically. Price changes are instantly synced across all connected channels. That keeps you competitive without the need for daily manual updates.
In small teams, efficiency is key. With digital self check-in, both you and your guests save valuable time – no paperwork, no queues. The digital guest guide, accessible via a simple link with no login required, offers 24/7 access to information like breakfast hours, Wi-Fi codes, local tips, or restaurant recommendations. It’s professional and up to date – even without a large reception desk.
Vacation rental agencies managing holiday apartments and houses face a variety of daily tasks: organizing bookings, communicating with property owners, coordinating cleanings, adjusting prices, and keeping track of numerous properties. This is where Booking Experts steps in – with a property management system (PMS) specifically designed to meet the needs of modern rental agencies.
Whether you manage 10 or 300 units, Booking Experts allows you to keep track of all your properties in one system. You can manage individual descriptions, amenities, prices, and availability for each property – all in a clear and efficient way. Special rules like minimum stays, changeover days, or seasonal pricing can also be set up with ease. This saves time and reduces manual errors.
Many agencies work on behalf of property owners, and owners naturally want to know how their properties are performing. Through an integrated owner portal, landlords can access bookings, occupancy rates, revenues, and even documents like invoices or contracts if desired. This ensures transparency, reduces inquiries, and builds trust between the agency and the property owner.
Holiday apartments require cleaning between stays and sometimes technical checks. Booking Experts offers a task management feature that allows you to automatically schedule cleanings and assign them to staff members or external service providers. Once tasks are completed, the system is updated, making coordination much easier.
With just a few clicks, you can generate guest invoices, collect deposits, or process refunds. Owner statements can also be automatically created – whether monthly, quarterly, or as needed. Commissions, additional fees, or cleaning charges are seamlessly integrated. This not only saves time but also adds a professional touch.
As an agency, you’re likely represented on multiple platforms – from your own website to portals like Booking.com, Airbnb, or FeWo-direkt. Thanks to the integrated channel manager, prices and availability are automatically synchronized – without the risk of overbookings or manual updates. You can also implement flexible pricing strategies, such as early booking discounts or last-minute offers.
"The transparency we offer to property owners is the key to our success. It’s how we gain their trust."
Gijs Meerdink, Welcome.in
Touristic projects such as holiday parks or apartment complexes often begin with a vision—and the right concept to attract investors. Once the first shovel hits the ground, the focus shifts to laying the foundation for successful tourism marketing. Booking Experts supports this entire process with a professional software solution that thinks ahead—from investors and operators to guests.
Even in the marketing phase, we assist project developers with a professional website including CMS, specifically designed for lead generation and attracting investors. You present your project clearly, visually appealing, and with clear calls to action—such as inquiries, reservations, or brochure downloads. Our solution allows you to structure and track sales inquiries effectively. From the very first moment, you create a professional presence and ensure a smooth sales phase.
During the construction or sales phase, it’s beneficial to implement a professional booking system early on. Prices, categories, accommodation types, and rental policies can be prepared in advance, so everything is ready by the opening date. It’s also easy to input sample accommodations or marketing bookings. This ensures planning security—for sales, marketing, and future operators.
Private investors value transparency, occupancy, and long-term profitability. With the integrated owner portal, they can access bookings, revenue, and occupancy data for their property at any time—clearly and in real-time. This builds trust and strengthens collaboration in the long term. Contract and billing documents can also be provided digitally.
Whether it’s a single project or additional facilities are added, Booking Experts grows with you. New properties can be easily integrated, processes standardized, and entire operator structures managed. This ensures continuity—and provides a stable, professional foundation for future investments and projects.
“We were looking for a partner who could support our rapid growth in all areas—from marketing and sales to rental. Booking Experts seamlessly handles this entire process.”
Maarten Bode, Hofparken
🔍 Curious? Discover in a personal demo how Booking Experts can support your business—whether it's a campsite, holiday park, hotel, or agency.