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Runnr.ai
Communication
Runnr.ai is a virtual guest assistant that communicates via WhatsApp, Booking.com's inbox and web chat by applying conversational AI.

Runnr.ai: Your Virtual Assistant for Seamless Guest Communication

Runnr.ai is a virtual assistant that proactively engages guests via WhatsApp throughout their entire journey—from the moment they book until after check-out. Powered by AI, Runnr.ai automates communication and handles requests such as upselling, housekeeping, and more. The result? Happier guests, streamlined operations, and increased upsell revenue.

Overview
Automation: Automates responses to frequently asked questions and repetitive tasks.
Enables upselling of services like breakfast, late check-out, and parking.

WhatsApp Reach: Reaches 85% of bookings through WhatsApp.
Over 55% of guests ask one or more questions via the platform.
Additional Integrations:

Seamlessly integrates with Booking Experts for proactive WhatsApp messaging.
Also connects with platforms like the Booking.com inbox, offers a web chat feature, and integrates with digital keys.
Results
Satisfied Guests

85% reach: WhatsApp messages are sent to 85% of guests.
Higher engagement: More than 55% of guests interact by asking questions.
Effortless communication: Accessible contact enhances the guest experience.
Guest satisfaction: 94% of guests say Runnr.ai made their stay more enjoyable.
Operational Efficiency

Automation: 90% of inquiries are answered automatically.
Reduced workload: Staff can focus on more complex and valuable tasks.
Streamlined communication: 75% fewer inquiries via phone and email.
Increased Revenue Per Room

Upselling opportunities: Generate extra income through services like breakfast, late check-out, baby cribs, and parking.
Average earnings: €50 extra per accommodation per month.
Use Case: IJsvogel Vacation Park
IJsvogel Vacation Park has successfully implemented Runnr.ai, automating 90% of all guest communication while enhancing the guest experience. The results speak for themselves!

Easy Onboarding & Free Trial
Quick setup: Runnr.ai can be fully operational within an hour.
Free integration: Seamless integration with Booking Experts at no additional cost.
Risk-free trial: Try Runnr.ai free for the first month and experience the benefits firsthand.
Book a Demo
Want to learn how Runnr.ai can automate your guest communication?
Book a product demo now via this link and discover how Runnr.ai can elevate your operations to the next level!

About this app
Release date
10 October, 2024
Category
Communication